Returns & Exchanges

At Tiege Hanley, we want you to be 100% satisfied with your skincare routine. If you are not completely happy with your first order, we offer a hassle-free 30-day money-back guarantee.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team within 30 days of your delivery date to initiate a return request.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the return shipping address.

• 3.
  Pack Your Items

  Securely pack the products in their original packaging and clearly mark the RMA number on the outside of the box.

• 4.
  Get Your Refund

  Once we receive and inspect your return, we will issue a full refund to your original payment method within 7-10 business days.